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Air India SATS Recruitment 2021 – Apply Online For Various Customer Service Agent Posts


Air India SATS Recruitment 2021:
Air India SATS Limited has released the job notification regarding filling of Customer Service Agent Job Vacancies. The Government organization invites Online application from eligible candidates have required qualifications. These Various Customer Service Agent Posts are Trivandrum - Kerala. The eligible candidates can apply for the post through Online (Email) from 20.09.2021 to 31.10.2021.



Air India SATS Recruitment 2021 - Highlights

  • Organization Name : Air India SATS Limited
  • Post Name : Customer Service Agent
  • Job Type : Central Govt
  • Recruitment Type : Direct Recruitment
  • Advt No : JD-CSA
  • Vacancies : Various
  • Job Location : Trivandrum - Kerala
  • Salary : As per rule
  • Mode of Application : Online (Email)
  • Application Start : 20 September 2021
  • Last Date : 31 October 2021

Job Details Descriptions


Important Dates : Air India SATS Recruitment 2021
  • Starting Date to Apply : 20 September 2021
  • Last Date to Apply : 31 October 2021

Qualification : Air India SATS Recruitment 202

Customer Service Agent
  • Any Bachelor’s degree
  • Skills Required: Excellent communication skills
Qualification in Aviation/Experience would be an added advantage.




Job Purpose & Specific Responsibilities : Air India SATS Recruitment 2021
  • Floor walking – distribute baggage tags and immigration form to the passenger, greet and
  • Guide the passenger.
  • Document check – travel documents (passport, certificate of identity, emergency
  • certificate, Merchant seamen book), endorsements, visas, health certificate, Airport tax, customs.
  • Passenger Meet & Assist – assisting VIP, CIP and Mother with child.
  • Pre-flight –Check the flight details (registration) assign the flight and block the seats for infant,
  • Wheelchair and for group passenger.
  • Check for special messages for outgoing passengers.
  • Taking pre-flight manifest, incoming manifest and incoming passport details.
  • Post Flight –Print the final e-ticket, final manifest, passport details.
  • Take General Declaration(arrival/departure)
  • Write the final reports (check in report, boarding gate report, feedback form)
  • Special Handling – assisting infants, wheelchair passenger, physically challenged.
  • Check in Counter – Travel documents (passport, certificate of identity, emergency certificate, and merchant seamen book), endorsements, visas, health certificate, Airport tax, and customs. Tagging the baggage to final destination.
  • Check-in the correct passenger.
  • Handover boarding pass and baggage acknowledgement to passenger.
  • Adhere to correct procedure of acceptance and handling of registered baggage.
  • Announcement – information about boarding procedure.
  • Documents – Arrival & Departure Clearance – General Declaration, passenger manifest.
  • Excess Baggage Collection
  • Filing flight documents – General Declaration, passenger manifest, Seat map, meals detail,
  • Passenger Information List.
  • Boarding gate functions – Arranging barricades, announcements, stubbing, document
  • check(Passport, boarding pass), editing of boarding passes, printing on board documents.
  • Perform any other duties as assigned by their superiors




How to Apply : Air India SATS Recruitment 2021

Interested and eligible candidates to email their CV’s with a soft copy of the passport size photograph to info.trv@aisats.in .The Closing date for applications is 31 October 2021.

Follow the steps given below to Apply Online
  • Open the official website www.aisats.in
  • Find the Customer Service Agent Job Notification in the “Recruitment / Career / Advertising Menu” and click on it.
  • Download the official notification from the link provided at the end.
  • Read the Full Notification. carefully and check your eligibility criteria.
  • Visit the Online Official Online Application / Registration link below.
  • Fill in the required details correctly without any mistakes.
  • Upload all required documents in the format and size mentioned in the notification.
  • Finally, after verifying that the registered details are correct, then submit.
  • Next, if Air India SATS Limited requires an application fee, make the payment as per the notification mode. Otherwise, go to the next step.
  • Finally, send the application form to the Email address given in the notification before 30.10.2021.



Important Links

Official Notification

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Interested Candidates Can Read the Full Notification Before Apply

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