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Air India Sats Recruitment 2022 - Apply Online For Customer service Agent Posts

Air India Sats Recruitment 2022:
Air India Sats has released the job notification regarding filling of Customer Services Agent Job Vacancies. The Government organization invites Online application from eligible candidates have required qualifications. These Various Customer Services Agent Posts are Trivandrum - Kerala. The eligible candidates can apply for the post through Online from 28.05.2022 to 15.06.2022.



Air India Sats Recruitment 2022 - Highlights

  • Organization Name : Air India Sats
  • Post Name : Customer service Agent
  • Job Type : Central Govt
  • Recruitment Type : Temporary Recruitment
  • Vacancies : Various
  • Job Location : Trivandrum - Kerala
  • Salary : Rs.15,000 – Rs.35,000 (Per Month)
  • Mode of Application : Online
  • Application Start : 28.05.2022
  • Last Date : 15.06.2022

Job Details Descriptions

Important Dates : Air India Sats Recruitment 2022
  • Starting Date to Apply : 28 May 2022
  • Last Date to Apply : 15 Jun 2022

Vacancy Details : Air India Sats Recruitment 2022
  • Customer service Agent : Various



Age Limit : Air India Sats Recruitment 2022
  • Customer service Agent : Not more than 40 years

Salary Details : Air India Sats Recruitment 2022
  • Customer service Agent : Rs.15,000 – Rs.35,000 (Per Month)


Qualification : Air India Sats Recruitment 2022
  • Bachelor’s degree in any subject

Relevant Experience
  • 12 - 36 months of experience in the relevant field
  • Should be able to handle a mass manpower.
  • Should possess good command over computer application
  • 18Months of experience as CSA in a Passenger Services (operations) environment.
  • Have demonstrated ability in airlines systems and processes.
  • Have the appropriate skill set to set and manage priorities
  • Exceptional command over MS Office would be advantages.
  • Excellent command over written and spoken English and Hindi.



Job Purpose & Specific Responsibilities :
  • CSSA – PAX shall be responsible for the successful management of shift in absence of Duty Officer.
  • Desires to implement innovative procedures to support immediate business needs, train and shadow new employees (CSAs).
  • Implement and maintain the processes needed for meeting airline specific SLAs & SOPs.
  • Use Microsoft Office or appropriate software and application to assemble, ruminate and format data, information and statistics as well as generate standard reports as required
  • Perform any other functions as required by the VP –PAX.
  • Ensure that frequent flyer programs of the airlines are professionally handled.
  • Handle denied boarding process and compensation.
  • Arrange for the hotel and conveyance in case of DB”s and VDB”s as per the carriers guidelines and SLA.
  • Make boarding announcements and manage the boarding process, manage upgrades and downgrades, handling stand by list, reconciliation of passenger numbers with aircraft documents prior to departure.
  • Directs passengers from aircraft through controls.
  • Arrange for transfer desk/connection services and baggage recheck.
  • Initiate pre-flight/post-flight work.
  • Meet Arrival flight and prepare & handle MHB reports/cases professionally.
  • Ensure proper and correct information/guidance to passengers.
  • Consult Supervisor in case of difficult situations.
  • Handling delayed and cancelled operations.
  • Awareness/implementation of policies and procedures of the airlines.
  • Maintain proper communication with the supervisor. Develop teamwork to have smooth handling.
  • Coordination with colleagues in various areas for on time departure.
  • Responsible and accountable for overall quality, safety and security of operations in the assigned area of work.
  • Responsible for reporting to his supervisors’ occurrences, events, violations and acts that may affect safety, security and company reputation.


Personal Characteristics & Behaviours
  • Possesses openness to new challenges
  • Willingness to go beyond the challenges and meet the deadlines.
  • Should have the ability to solve problems
  • Should be service oriented
  • Candidate should be willing to work in night shifts.
  • Good communicator and able to relate to all levels of staff
  • A team player at handling cross-sectional team
  • Excellent customer service and interpersonal skills.
  • Positive attitude with the natural ability to provide excellent service in a team environment, dealing with people from many cultures.
  • Ability to work in a fast passed, constantly changing environment
  • Excellent personal presentation
  • Ability to adopt to various computerized systems
  • A team player with the ability to lead and manage cross-sectional team
  • Ability to adopt to various computerized systems
  • Ability to understand and interpret customer airlines operational manuals



Application Fee : Air India Sats Recruitment 2022
  • There is no application fee required for Air India Sats Recruitment

Selection Process : Air India Sats Recruitment 2022
  • Document Verification
  • Personal Interview

General Information : Air India Sats Recruitment 2022
  • Note to all Applicants : Incomplete applications will be disregarded.
  • Passport issued on or after 2018 would be an advantage.
  • Eligible & Interested candidates to send their CV’s with a soft copy of the passport size photograph on info.trv@aisats.in
  • Office Address : Air India SATS Airport Services Private Limited, Correspondence Address: 1 st Floor, Panachmootil Square, Vallakadavu P.O, Eanchakkal, Trivandrum 695 008 For any further assistance please contact: 0471-2461900



How to Apply : Air India Sats Recruitment 2022

If you are interested and found yourself eligible for Customer Services Agent,. click on the apply online link given below. Then, find the appropriate option and fill up the form. You can apply online from 28 May 2022 to 15 Jun 2022

Follow the steps given below to Apply Online
  • Open the official website www.aisats.in
  • Find the Customer Services Agent Job Notification in the “Recruitment / Career / Advertising Menu” and click on it.
  • Download the official notification from the link provided at the end.
  • Read the Full Notification. carefully and check your eligibility criteria.
  • Visit the Online Official Online Application / Registration link below.
  • Fill in the required details correctly without any mistakes.
  • Upload all required documents in the format and size mentioned in the notification.
  • Finally, after verifying that the registered details are correct, then submit.
  • Next, if Air India Sats requires an application fee, make the payment as per the notification mode. Otherwise, go to the next step.
  • Take a printout of it and keep it safe


Important Links

Official Notification

Click Here

Apply Online

Click Here

Official Website

Click Here

For Latest Jobs

Click Here

തൊഴിൽ വാർത്തകൾ മലയാളത്തിൽ 

Click Here

Join Job News-Telegram Group

Click Here


Interested Candidates Can Read the Full Notification Before Apply



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Previous Notification



Air India Sats Recruitment 2022 - Apply Online For Various Customer Services Agent, Cargo Services Agent and Security Agent Posts

Air India Sats Recruitment 2022: Air India Sats has released the job notification regarding filling of Customer Services Agent, Cargo Services Agent and Security Agent Job Vacancies. The Government organization invites Online application from eligible candidates have required qualifications. These Various Customer Services Agent, Cargo Services Agent and Security Agent Posts are Kerala. The eligible candidates can apply for the post through Online from 01.04.2022 to 10.04.2022.



Air India Sats Recruitment 2022 - Highlights

  • Organization Name : Air India Sats
  • Post Name : Customer Services Agent, Cargo Services Agent and Security Agent
  • Job Type : Central Govt
  • Recruitment Type : Temporary Recruitment
  • Advt No : CSA-MHB
  • Vacancies : Various
  • Job Location : Across India
  • Salary : Rs.15,000 – Rs.25,000 (Per Month)
  • Mode of Application : Online
  • Application Start : 01.04.2022
  • Last Date : 10.04.2022

Job Details Descriptions

Important Dates : Air India Sats Recruitment 2022
  • Starting Date to Apply : 01 April 2022
  • Last Date to Apply : 10 April 2022

Vacancy Details : Air India Sats Recruitment 2022
  • Customer service Agent/ Cargo Service Agent/Security Agent : Various




Salary Details : Air India Sats Recruitment 2022
  • Customer service Agent/ Cargo Service Agent/Security Agent : Rs.15,000 – Rs.25,000 (Per Month)

Age Limit : Air India Sats Recruitment 2022
  • Customer service Agent/ Cargo Service Agent/Security Agent : Between 18 to 28



Qualification : Air India Sats Recruitment 2022

1. Customer Services Agent (MISHANDLED BAGGAGE) (CSA-MHB)
  • Bachelor’s degree in any subject
  • Aviation background would be an advantage
  • Relevant Experience: * 12 - 36 months of experience in the relevant field * Should be able to handle a mass manpower. * Should possess good command over computer application * 18 Months of experience as CSA in a Passenger Services (operations) environment. * Have demonstrated ability in airlines systems and processes. * Have the appropriate skill set to set and manage priorities * Exceptional command over MS Office would be advantages. *Excellent command over written and spoken English and Hindi.
2. Cargo Services Agent (JD-CSA)
  • Bachelor’s degree or equivalent
  • Relevant Experience: Minimum 12 month work experience in Air Cargo Operations / Freight Handling and warehousing. * Eligible in dangerous goods Acceptance and live Animal regulations an advantage. * Effective people management and planning / organizing skills, customer focused, analytical with good judgement. * Fluent in written and spoken English.
3. Customer Service Agent (JD-CSA)
  • Any Bachelor’s Degree
  • Relevant Experience: 0 - 12 months of experience in the relevant field * Should be able to handle different situation. * Should possess good command over computer application
4. Security Agent (JD-SA)
  • Security Agent is lowest appointment in the Security Department. In addition to his basic civil education qualification of 12th pass and above, they are either 01 day AVSEC attended/05 days Induction course qualified or 10 days Basic AVSEC attended staff having sufficient experience of handling basic Aviation Security functions properly.
  • Relevant Experience: Acceptable without experience subject to successful completion of the prescribed training programme after employment.



Job Code & Job Location : Air India Sats Recruitment 2022
  • Customer Services Agent (MISHANDLED BAGGAGE) (CSA-MHB) : Trivandrum
  • Cargo Services Agent (JD-CSA) : Bengaluru
  • Customer Service Agent (JD-CSA) : Bengaluru
  • Security Agent (JD-SA) : Bengaluru

Application Fee : Air India Sats Recruitment 2022
  • There is no application fee required for Air India Sats Recruitment

Selection Process : Air India Sats Recruitment 2022
  • Document Verification
  • Personal Interview



How to Apply : Air India Sats Recruitment 2022

If you are interested and found yourself eligible for Customer Services Agent, Cargo Services Agent and Security Agent ,. click on the apply online link given below. Then, find the appropriate option and fill up the form. You can apply online from 01 Apr 2022 to 10 Apr 2022.

For Bangalore Vacancies: Eligible & Interested candidates to send their CV’s with a soft copy of the passport size photograph on hr.blr@aisats.in

For Trivandrum Vacancies: Eligible & Interested candidates to email their CV’s with a soft copy of the passport size photograph to info.trv@aisats.in.

Follow the steps given below to Apply Online
  • Open the official website www.aisats.in
  • Find the Customer Services Agent, Cargo Services Agent and Security Agent Job Notification in the “Recruitment / Career / Advertising Menu” and click on it.
  • Download the official notification from the link provided at the end.
  • Read the Full Notification. carefully and check your eligibility criteria.
  • Visit the Online Official Online Application / Registration link below.
  • Fill in the required details correctly without any mistakes.
  • Upload all required documents in the format and size mentioned in the notification.
  • Finally, after verifying that the registered details are correct, then submit.
  • Next, if Air India Sats requires an application fee, make the payment as per the notification mode. Otherwise, go to the next step.
  • Take a printout of it and keep it safe


Important Links

Official Notification

Click Here

Apply Online

Click Here

Official Website

Click Here

For Latest Jobs

Click Here

തൊഴിൽ വാർത്തകൾ മലയാളത്തിൽ 

Click Here

Join Job News-Telegram Group

Click Here


Interested Candidates Can Read the Full Notification Before Apply

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